Give yourself a pat on the back for making it to our terms and conditions page. We promise we will make it worth your while. Don’t worry, everything is written in plain English, so there will be no mumbo jumbo here. In the event that you’re unable to find what you’re looking for, you can also initiate a chat and speak to a real person. Without further ado, let’s get started then, shall we?
1.1 Our Website is provided to you by Slumberland Marketing Sdn Bhd, a company registered in Malaysia under registration number 238828-V. Throughout the site, the terms “we,” “us,” and “our” refer to the Company. Our registered office is at Lot 7, Jalan P/1, Bangi Industrial Estate, 43650 Bandar Baru Bangi, Selangor Darul Ehsan.
1.2 We may change these terms at any time without notice by updating the terms shown on our Website. It is your responsibility to review our Website terms each time you enter our Website to ensure you are aware of our latest terms and conditions. Your use of our Website after a change has been made signifies your acceptance of the revised terms.
Using our website
2.1 You, as the user of our Website (hereby referred to on this site as “you,” “your,” and “yourself”), can use our Website for your own personal non-commercial use.
2.2 You are not permitted to use, or cause others to use, any automated system or software to extract content or data from our Website except in cases where you or any applicable third party has entered into a written agreement with us that expressly permits such activity.
Risk and liability
4.1 We are only liable to you in connection with your use of our Website for losses which you suffer as a direct result of our breach of these terms. We shall not be liable for any indirect, special, incidental or consequential damage or loss or for any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.
4.2 You acknowledge that we cannot guarantee that our Website will: a) stay the same as we might change or remove it or make access to it subject to registration or charges; b) be compatible with all or any hardware or software which you may use; c) be available all the time or at any specific time; d) be accurate and up to date; or e) be error-free or free of viruses, electronic bugs, Trojan horses or other harmful components and you must take your own precautions accordingly.
4.4 You also acknowledge that: a) we cannot guarantee the speed or security of our Website; and (b) we will not be responsible for any damage or loss you may suffer directly or indirectly as a result of any virus attack that can be traced to our Website to the fullest extent permissible by law.
5.1 When you visit our Website, or send us e-mails, you are communicating with us electronically. In doing so, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our Website.
5.2 You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
6.1 All text, images, graphics, animation, videos, music, sounds and other materials on our Website (“Materials”) are subject to the copyrights and other intellectual property rights of Slumberland Marketing Sdn Bhd, its affiliated companies and its licensors. Slumberland Marketing Sdn Bhd owns the copyrights in the selection, coordination and arrangement of the Materials. Any of the Materials may be neither copied for commercial use or distribution nor modified or reposted to other sites.
7.1 All StarryNite product prices are displayed to you on our Website. The prices displayed include taxes and shipping cost.
7.2 There are no hidden costs, fees, and prices at checkouts. What you see is what you get.
7.3 All monetary transactions on our website take place in MYR (Malaysian Ringgit).
8.1 Our Website currently uses a third party payment gateway, iPay88, to process payments.
8.2 In addition, it also accepts FPX Payment (Financial Process Exchange), a secure online payment gateway system that allows consumers to make real-time online payments by using their existing current or savings account.
8.3 All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, and American Express.
9.1 We reserve all Rights in and to the starrynite.com.my domain name and all related domains and sub-domains, the name “StarryNite”, our logo and our service marks, brand names, trading names and/or trademarks appearing on our Website. Other trademarks, products and company names mentioned on our Website may be the trademarks of their respective owners or licensors and the Rights in such marks are reserved to their respective owners or licencors.
9.2 Nothing in these terms should be construed as granting any licence or right to use any such trademark or domain name.
Availability of products
11.1 Unforeseen supply problems or unexpected demands may occasionally result in stock being unavailable; however, all items are promoted in good faith to be available at the time of ordering.
11.2 Customer purchases and orders are fulfilled on a first come, first served, basis.
11.3 We reserve the right to withdraw any product from our Website at any time and/or remove or edit any materials or content on our Website. We will make our best efforts to always process all Orders but there may be exceptional circumstances wherein, we may need to refuse to process an Order after we have sent you an Order Confirmation, which we reserve the right to do at any time, at our sole discretion.
100-night trial, refunds, returns, and cancellation policy
12.1 Please see our 100-Night Trial, Refunds, Returns, and Cancellation Policy for further details.
Shipping and delivery
13.1 Please see our Shipping and Delivery for further details.
14.1 Please see our Warranty for further details.
15.1 Each discount code is subject to the terms and conditions applied. Each discount code may only be used once per customer unless specified otherwise. We have the right to decline orders if we find that discount codes have been misused.
15.2 If your order value is less than the discount voucher used for payment, no residual value will be returned. Discount codes that have expired without usage will not be refunded or extended.
15.3 Only one discount code can be used at any one time.
Linking to our website
16.1 You may link to any page of our Website, for non-commercial purposes provided that you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it.
16.2 You must not link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
16.3 You must not remove, obscure or modify in anyway any advertisements, copyright notice, or other information on our Website. Our Website must not be framed on any other site.
16.4 If you would like to link to our Website for commercial purposes or any purpose not included above, please contact us using the details below.
16.5 We reserve the right to withdraw linking permission at any time and without notice.
Enquiries and complaints
18.1 If you have an enquiry or complaint about our Website, you should contact our customer services department at firstname.lastname@example.org and we will try to answer your enquiry or resolve any complaint as soon as possible.
19.1 You agree to indemnify, defend, hold harmless StarryNite, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including but not limited to, legal fees) arising from your use of our Website or your breach of these Terms and Conditions.